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Effective Date: June 1, 2010
It is
D'Avolio’s intention to satisfy our customers. For this reason, we
will gladly issue a full refund to the original credit/debit card
for any unopened merchandise that is returned within 14 days of the
date of purchase. After 14 days, a store credit or exchange will be
issued for any unopened merchandise returned up to 30 days after
purchase. Items purchased with cash maybe be exchanged or a store
credit issued. There are no cash refunds. All items must be
accompanied by the original receipt and in unopened, saleable
condition.
To make a return or exchange by mail:
Please include a copy of your receipt, invoice or gift packing list,
or if you no longer have one of these, a letter with the following
information:
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Name
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Member or customer number
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Address
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Phone number
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E-mail address
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When, where and by whom the purchase was made
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Reason for the return
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Purchase price of the item(s)
Please specify whether you would like an exchange or a bankcard
credit. Insure the package for your protection and return to:
D'Avolio Returns
363 Delaware Street
Tonawanda, NY 14150
(877) 654-8399
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